Information and Referral

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The information and referral process helps match people with services . Staff match clients with the services that will meet their individual needs.

Recommended Resources

Information and Referral

Best Practices for School Settlement Workers

Canada Day-to-Day Presenter's Guide

Findhelp Information Services

INSCAN (International Settlement Canada) Spring 2009 - Canadian Public Library Services to Newcomers: Challenges for the Saskatoon Public Library

CERIS PAC Training Project "Knowledge for Action - Action for Knowledge"

Ontario Day to Day

Standards for Professional Information & Referral: Requirements for AIRS Accreditation and Operating 2-1-1 Systems

Using the Internet as an Information & Referral Provider

Using the Internet as an Information & Referral Provider - Helpful Web Sites

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Category: Assisting Clients

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