Settlement Kiosk

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Project Overview

The goal of this project is to provide introductory settlement information to very recently arrived newcomers in their language. The content of the Kiosk script specifically targets newcomers first weeks' needs and priorities. For example, the videos introduce newcomers to community settlement services and resources available in Ontario.

Kiosk Content

The videos were shot in a total of 17 different languages using professional presenters. The Kiosk videos and text are available in English, French and the 15 most commonly spoken and highest need newcomer languages.

Sample Video

See the full kiosk content online. Pilot Through this project, interactive, multilingual touch screen kiosks were developed and piloted in two Ontario school board reception and assessment centres. This project placed kiosks in two pilot centres, one in Toronto and one in Kitchener-Waterloo. An evaluation was done and while the response was mostly positive, it was felt that the kiosks lacked a "next step". The pilot kiosks did not have any accompanying literature or take-aways.