Difference between revisions of "Refugee Settlement Support Project"

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== Overview ==
 
== Overview ==
  
Through research, outreach, resource development and training, the Refugee Settlement Support Project aims to address gaps and challenges faced by service providers and refugee sponsors in relation to meeting the settlement needs of sponsored refugees. Funded by Immigration, Refugees and Citizenship Canada (IRCC) and carried out by OCASI - Ontario Council of Agencies Serving Immigrants, the first phase of the project identified challenges and opportunities related to a high number of (Syrian) refugees arriving in a short timeframe in Ontario. Based on findings and recommendations from several focus groups, interviews and survey with service providers, OCASI set out to address some of the information gaps and challenges raised by service providers by developing a resource library for service providers who work with sponsored refugees, organizing a "Best Practices" webinar series and facilitating roundtable discussions with service providers and refugee sponsorship groups to support collaboration and ultimately improve the settlement outcomes of sponsored refugee clients. As a result of the roundtable discussions, a second webinar series, "Sharing Practices to Build Bridges" has been developed for both service providers and refugee sponsors. For a schedule of upcoming webinars, [http://welcomeontario.ca/page/ocasi-webinar-series-sharing-practices-build-bridges please click here].
+
Through research, outreach, resource development and training, the Refugee Settlement Support Project aims to address gaps and challenges faced by service providers and refugee sponsors in relation to meeting the settlement needs of sponsored refugees. Funded by Immigration, Refugees and Citizenship Canada (IRCC) and carried out by OCASI - Ontario Council of Agencies Serving Immigrants, the first phase of the project identified challenges and opportunities related to a high number of (Syrian) refugees arriving in a short timeframe in Ontario. Based on findings and recommendations from several focus groups, interviews and survey with service providers, OCASI set out to address some of the information gaps and challenges raised by service providers by developing a resource library for service providers who work with sponsored refugees, organizing a "Best Practices" webinar series and facilitating roundtable discussions with service providers and refugee sponsorship groups to support collaboration and ultimately improve the settlement outcomes of sponsored refugee clients. As a result of the roundtable discussions, a second webinar series, "Sharing Practices to Build Bridges" was developed for both service providers and refugee sponsors.  
  
 
For more information, please contact project coordinator, Sara Shahsiah, at {{em|refugeesettlement@ocasi.org}}.
 
For more information, please contact project coordinator, Sara Shahsiah, at {{em|refugeesettlement@ocasi.org}}.
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'''Professional Development & Information Sharing'''
 
'''Professional Development & Information Sharing'''
  
OCASI strives to address some of the information gaps and concerns previously identified by service providers and refugee sponsors by offering opportunities to learn and share information with each other through webinars. Recordings and presentations slides from the first series of webinars, Best Practices, can be found below. The current webinar series, Sharing Practices to Build Bridges, runs from November 20, 2017 until March 19, 2018. A full listing of the webinars in this series along with their registration links [http://welcomeontario.ca/page/ocasi-webinar-series-sharing-practices-build-bridges can be found here].
+
This project strives to address some of the information gaps and concerns previously identified by service providers and refugee sponsors by offering opportunities to learn and share information with each other through webinars. The first webinar series, Best Practices, focused on frontline workers as the target audience.
 +
 
 +
The second webinar series,"Sharing Practices to Build Bridges", consisted of a series of webinars offered between November 2017 and March 2018 designed for service providers and refugee sponsorship groups in response to some of their concerns and information gaps as identified through roundtable discussions held in Toronto and Ottawa in 2017. The webinars aimed to clarify roles and responsibilities, increase transparency about practices and procedures and ultimately support collaboration between service providers and refugee sponsors.
 +
 
 +
Recordings and presentations slides from both webinar series can be accessed using the links below.  
  
 
  Webinar Series: Best Practices ([http://welcomeontario.ca/page/past-webinars recordings can be found here])
 
  Webinar Series: Best Practices ([http://welcomeontario.ca/page/past-webinars recordings can be found here])
 
    
 
    
 
  [http://welcomeontario.ca/page/ocasi-webinar-series-sharing-practices-build-bridges Webinar Series: Sharing Practices to Build Bridges]
 
  [http://welcomeontario.ca/page/ocasi-webinar-series-sharing-practices-build-bridges Webinar Series: Sharing Practices to Build Bridges]
 
== Webinar Series ==
 
<br>
 
 
===Upcoming Webinars===
 
 
"Sharing Practices to Build Bridges" is a series of eight different webinars offered between November 2017 and March 2018. The series is designed for service providers and refugee sponsorship groups in response to some of their concerns and information gaps identified during previous focus group and roundtable discussions. The webinars aim to clarify roles and responsibilities, increase transparency about practices and procedures and ultimately support collaboration between service providers and refugee sponsors.
 
 
[http://welcomeontario.ca/page/ocasi-webinar-series-sharing-practices-build-bridges Click here for a full schedule including a brief description of the topic, guest speakers and registration links.]
 
 
 
===Recorded Webinars and Slides===
 
 
SHARING PRACTICES TO BUILD BRIDGES WEBINAR SERIES <p>
 
<br>
 
 
'''The Private Sponsorship of Refugees Program: Then & Now'''<br>
 
Monday, January 15, 2018<br>
 
Speakers: Suneet Kharay, Refugee Sponsorship Training Program & Christina Chu, Catholic Crosscultural Services<br>
 
(Presentation slides forthcoming)
 
{| class=wikitable
 
<videoflash type="youtube">sqZ8WpYtNwU|350|225</videoflash>
 
|}
 
 
'''The Settlement Plan - Sponsor & Service Provider Perspectives'''<br>
 
Monday, December 18, 2017<br>
 
Speakers: Suneet Kharay, Refugee Sponsorship Training Program & Christina Chu, Catholic Crosscultural Services<br>
 
(Presentation slides forthcoming)
 
{| class=wikitable
 
<videoflash type="youtube">sqZ8WpYtNwU|350|225</videoflash>
 
|}
 
 
'''Settlement Service Eligibility & Intake'''<br>
 
Monday, December 11, 2017<br>
 
Speakers: Lisa Magliocco, Wesley Urban Ministries & Sylvia Wootten, Newcomer Centre of Peel<br>
 
[http://wiki.settlementatwork.org/uploads/Lisa_Magliocco_Dec11.pdf ‎Lisa's Presentation slide deck] <br>
 
[http://wiki.settlementatwork.org/uploads/Sylvia_Wootten_Dec11.pdf ‎Sylvia's Presentation slide deck]
 
{| class=wikitable
 
<videoflash type="youtube">YFoRWs3hsrc|350|225</videoflash>
 
|}
 
 
 
'''What Are Settlement Services About?'''<br>
 
Monday, November 27, 2017<br>
 
Speaker: Amanda Choo, WoodGreen Community Services<br>
 
{| class=wikitable
 
<videoflash type="youtube">yhO9RVV07x4|350|225</videoflash>
 
|}
 
 
 
 
'''The Settlement Sector: Values & Principles'''<br>
 
Monday, November 20, 2017<br>
 
Speakers: Lisa Randall, CultureLink & Shankari Balendra, Access Alliance MCHC<br>
 
[http://wiki.settlementatwork.org/uploads/Lisa_Randall_Presentation.pdf Lisa's Presentation slide deck]<br>
 
[http://wiki.settlementatwork.org/uploads/Shankaris_presentation_final.pdf Shankari's Presentation slide deck]<br>
 
{| class=wikitable
 
<videoflash type="youtube">S7dzF_46luE|350|225</videoflash>
 
|}
 
 
BEST PRACTICES WEBINAR SERIES
 
 
'''Handling a Client’s Disclosure of Domestic Violence'''<br>
 
Tuesday, May 23, 2017, 12:00-1:00PM<br>
 
Speakers: Fatima Filippi, Rexdale Women’s Centre &  Sidrah Maysoon Ahmad, OCASI<br>
 
{| class=wikitable
 
<videoflash type="youtube">804CcQD9HyA|350|225</videoflash>
 
|}
 
 
 
'''Beyond Kale and Pedicures: Strategies to combat compassion fatigue and burnout'''<br>
 
Monday, May 29, 2017, 12:30-1:30PM<br>
 
Speaker: Françoise Mathieu, Co-Executive Director, [https://www.tendacademy.ca/ TEND]<br>
 
[http://wiki.settlementatwork.org/uploads/Beyond_Kale_and_Pedicures_slides_May_29_2017.pdf Francoise's Presentation slide deck]<br>
 
{| class=wikitable
 
<videoflash type="youtube">9IugLx2SUn4|350|225</videoflash>
 
|}
 
 
'''Working with Refugees in Remote or Rural Areas'''<br>
 
Thursday, June 8, 2017, 12:30-1:30PM<br>
 
Speaker:  Orlando Ferro, Quinte United Immigration Services<br>
 
[http://wiki.settlementatwork.org/uploads/Working_with_Refugees_in_Remote_or_Rural_Areas_June_8_2017.pdf Orlando's Presentation slide deck]<br>
 
{| class=wikitable
 
<videoflash type="youtube">tcxqeYeQjjo|350|225</videoflash>
 
|}
 
 
'''Handling ‘High Expectations’'''<br>
 
Monday, June 12, 2017, 12:30-1:30PM<br>
 
Speaker:  Maryam Rahat, Wesley Urban Ministries<br>
 
[http://wiki.settlementatwork.org/uploads/Handling_high_expectations.pdf Maryam's Presentation slide deck]<br>
 
{| class=wikitable
 
<videoflash type="youtube">dXp54PhYGQc|350|225</videoflash>
 
|}
 
 
'''Responding to refugee sponsorship conflict, dispute and breakdown'''<br>
 
Monday, June 26, 2017, 12:30-1:30PM<br>
 
Speaker:  Suneet Kharay, Refugee Sponsorship Training Program<br>
 
[http://wiki.settlementatwork.org/uploads/Responding_to_refugee_conflict_dispute_and_breakdown.pdf Suneet's Presentation Slide deck] [http://wiki.settlementatwork.org/uploads/Case_scenario-Responding_to_refugee_conflict_dispute_and_breakdown.pdf Case scenario]<br>
 
{| class=wikitable
 
<videoflash type="youtube">ArHvj2C3Gm0|350|225</videoflash>
 
|}
 
 
'''Collaborating to assist refugee clients with their settlement needs'''<br>
 
Thursday, June 29, 2017, 12:30-1:30PM<br>
 
Speaker:  Fatima Mussa, Access Alliance Multicultural Health and Community Services<br>
 
[http://wiki.settlementatwork.org/uploads/Collaborating_to_assist_refugee_clients_with_their_settlement_needs.pdf Fatima's Presentation Slide deck]<br>
 
{| class=wikitable
 
<videoflash type="youtube">wi8B8TndP1U|350|225</videoflash>
 
|}
 
 
'''Keeping up-to-date'''<br>
 
Monday, July 31, 2017, 12:00-1:00PM<br>
 
Speaker:  Sara Shahsiah, OCASI<br>
 
[http://wiki.settlementatwork.org/uploads/Keeping_up-to-date_presentation_final2.pdf ‎Sara's Presentation slide deck]<br>
 
{| class=wikitable
 
<videoflash type="youtube">gLhV-fCGMwU|350|225</videoflash>
 
|}
 
 
'''Working Effectively with Professional Interpreters'''<br>
 
Thursday, August 17, 2017, 12:00-1:00PM<br>
 
Speaker:  Grace Eagan, Access Alliance Language Services<br>
 
[http://wiki.settlementatwork.org/uploads/Working_Effectively_with_Professional_Interpreters.pdf Grace's Presentation slide deck]<br>
 
{| class=wikitable
 
<videoflash type="youtube">62oAAQx480U|350|225</videoflash>
 
|}
 
 
 
'''Resources for frontline workers: The Refugee Sponsorship Support Program'''<br>
 
Thursday, July 27, 2017, 12:00-1:00PM<br>
 
Speaker: Kelsey Lange<br>
 
[http://wiki.settlementatwork.org/uploads/Refugee_Settlement_Support_Project.pdf Kelsey's Presentation slide deck]<br>
 
{| class=wikitable
 
<videoflash type="youtube">weltj3o4NMU|350|225</videoflash>
 
|}
 

Latest revision as of 18:08, 16 January 2018

Overview

Through research, outreach, resource development and training, the Refugee Settlement Support Project aims to address gaps and challenges faced by service providers and refugee sponsors in relation to meeting the settlement needs of sponsored refugees. Funded by Immigration, Refugees and Citizenship Canada (IRCC) and carried out by OCASI - Ontario Council of Agencies Serving Immigrants, the first phase of the project identified challenges and opportunities related to a high number of (Syrian) refugees arriving in a short timeframe in Ontario. Based on findings and recommendations from several focus groups, interviews and survey with service providers, OCASI set out to address some of the information gaps and challenges raised by service providers by developing a resource library for service providers who work with sponsored refugees, organizing a "Best Practices" webinar series and facilitating roundtable discussions with service providers and refugee sponsorship groups to support collaboration and ultimately improve the settlement outcomes of sponsored refugee clients. As a result of the roundtable discussions, a second webinar series, "Sharing Practices to Build Bridges" was developed for both service providers and refugee sponsors.

For more information, please contact project coordinator, Sara Shahsiah, at refugeesettlement@ocasi.org.

Activities

Research

Refugee Settlement Pilot Project Report - March 31, 2017
Sharing Our Findings presentation - April 24, 2017
Infographic - Supporting Refugee Settlement in Ontario

Resource Development

Resources for service providers who work with refugees were collected and, in many cases, translated into Arabic, Kurdish and Armenian. The collection of resources were compiled into an eLibrary for service providers on the WelcomeOntario.Ca website.

"Working with Refugees" - WelcomeOntario.ca

Roundtable Discussions

The aim of the three roundtables with refugee sponsors and service providers, organized and facilitated by OCASI, is to clarify roles and responsibilities and strengthen collaboration in an effort to improve settlement outcomes for sponsored refugees. If you would like to participate in any of these roundtables, please contact refugeesettlement@ocasi.org.

Toronto, September 21, 2017
Ottawa, November 6, 2017
London, March 5, 2018 

Professional Development & Information Sharing

This project strives to address some of the information gaps and concerns previously identified by service providers and refugee sponsors by offering opportunities to learn and share information with each other through webinars. The first webinar series, Best Practices, focused on frontline workers as the target audience.

The second webinar series,"Sharing Practices to Build Bridges", consisted of a series of webinars offered between November 2017 and March 2018 designed for service providers and refugee sponsorship groups in response to some of their concerns and information gaps as identified through roundtable discussions held in Toronto and Ottawa in 2017. The webinars aimed to clarify roles and responsibilities, increase transparency about practices and procedures and ultimately support collaboration between service providers and refugee sponsors.

Recordings and presentations slides from both webinar series can be accessed using the links below.

Webinar Series: Best Practices (recordings can be found here)
 
Webinar Series: Sharing Practices to Build Bridges