RISE (Recovery during Immigration and Settlement)

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RISE (Recovery during Immgiration and Settlement) is a program co-ordinated by Madison Community Services. Madison Community Services is a non-profit charitable agency that provides support services and supportive housing to persons experiencing mental health challenges.  Madison has been providing effective services since 1981.

Through the support of Citizenship and Immigration Canada (CIC), Madison Community Services has introduced a new program called RISE (Recovery during Immigration and Settlement) to bridge the existing gaps in service for newcomers with mental health challenges.

About The RISE Program

RISE understands that newcomers face barriers and difficulties during their settlement into Canadian society due to the challenges of finding a job, being away from family, learning a new language and adapting to a new culture. The stress, anxiety, and overwhelming experience of leaving one's home country and starting anew can be challenging for many newcomers.

RISE provides a range of holistic supports and services to clients to encourage a positive settlement experience that promotes independence, health, recovery and a sense of belonging to their new communities.

Who does RISE serve?

RISE exists to support indivduals living in Toronto who are experiencing substantial stress during their settlement process, which may manifest as:

  • depression,
  • anxiety,
  • restlessness,
  • changes in behavior,
  • and/or feelings of lack of hope for the future.

RISE serves those who are:

  • Permanent Residents of Canada;
  • Protected persons as defined by Sec. 95 of the Immigration and Refugee Protection Act:;
  • Convention Refugees;
  • Live-in caregivers in possession of a temporary work permit;
  • 16 years of age or older.

Through the support of Citizenship and Immigration Canada (CIC), RISE is now able to accept new clients.

Supports and Services

One-on-one Support

Sessions are client-driven, goal centered and recovery-focused. Together, the case manager and client focus on each individual's health needs and goals.  Ongoing support is provided for a period of up to 6 months.

RISE staff come from diverse backgrounds and can offer services in Russian, Spanish, Swahili and Italian. Support in other languages may also be available if contacted in advance.

Peer Support

Speak with someone who has lived experience with being a newcomer to Canada and with facing significant life stresses and barriers.  A peer worker is happy to listen and can offer some insights and practical advice learned from their experience.

Group Workshops

Clients are welcome to attend a series of workshops covering a wide vareity of topis that included, but are not limited to:

  • Orientation to the Canadian health care system
  • Community programming
  • Housing
  • Social assistance
  • Employment and support services


A variety of social and recreational group activities are offered such as field trips to various Toronto landmarks and cultural celebrations to promote integration and may assist with meeting new friends.

Accessing Service

  • Referrals can be made by agencies or professionals.  Self-referrals are also encouraged.
  • To arrange for an appointment, call 416.977.1333 or email dmitry@madisoncs.org or jeribelle@madisoncs.org
  • Application forms are available on Madison's website or call us to receive an application.
  • Madison encourages persons facing systemic barriers to access our services.
  • If you require interpretation or other accessiblity services, please inform us and we will make the necessary accommodations.
  • Madison is wheel-chair accessible.

Contact Information

300-100 Lombard St. Toronto, ON M5C 1M3

See also