Organizational Standards Initiative/2011-02-03

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The Ontario Council of Agencies Serving Immigrants (OCASI) invites agencies to participate in a 2-year organizational development program also known as the Organizational Standards Initiative (OSI). The agencies participate in peer learning, organizational mentorship and resource development to achieve organizational excellence.


Recognizing that extensive accountability, expertise, and good practices already exist in the sector, this initiative aims to build upon our strengths and further develop our organizational capacity. We will identify the organizational practices and administrative systems that agencies need to be optimally responsive, innovative, effective and accountable. Key priorities throughout the initiative include transparency, meaningful engagement of OCASI members and partners, and ongoing communications

Funded by the Ontario Trillium Foundation and Citizenship and Immigration Canada (CIC), OCASI’s Organizational Standards Initiative (OSI) will work with groups of agencies to address their organizational development needs.

In 2008, OCASI consulted with Sector leaders, conducted interviews with organizational development and change experts and performed comprehensive literature reviews. The outcome of this process saw the development of a set of Organizational Standards along with an online self-assessment tool now known as OrgWise. The Standards identify 4 areas of organizational development (Operations, Governance and Leadership, Human Resources, and Community Based Approach). OrgWise uses indicators from these 4 areas of the Standards as a benchmark for Organizational Development. The Standards and OrgWise are used as a focal point to identify and prioritize Organizational Development needs within agencies.

Program Features

Benefits of Participating

  • Online self-assessment to identify each agency’s organizational development needs
  • Work plan development to address the identified needs
  • Group and peer support
  • 10 hours of expert coaching for each participating agency
  • Deployment of a consultant to work with each agency to achieve the Standards
  • Participation in an organizational mentorship program

Agency responsibilities

  • Identify a key representative to serve as a member of a Peer Learning Group
  • Sign an agreement for your agency to participate in organizational development for a period of 2 years.


There is a fee associated with participation in this initiative, which OCASI will negotiate with each agency. Please note that organizations with smaller budgets can apply to OCASI for a subsidy. OCASI has also allotted 2 spaces for smaller agencies that are unable to pay. All participating organizations must be an OCASI member agency.

How to Apply

All OCASI member agencies are encouraged to apply. Visit:

Contact Person

For more information on the site, please contact:

Juanita Smith
Organizational Standard Initiative Coordinator
Tel 416-322-4950 x 264