Immigrant Settlement Counselling: A Training Guide/Chapter 2: The Settlement Counsellor

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Immigrant Settlement Counselling:
A Training Guide
Introduction
Developing the CSISW Course:
A Case Example
Link: http://atwork.settlement.org/downloads/atwork/Training_Guide_CHAPTER_2.pdf
Org: Ontario Council of Agencies Serving Immigrants (OCASI)

Settlement counsellors are considered to be counsellors who provide direct, front-line services specifically to immigrants and refugees. Most counsellors who fit this description work in community-based, non-governmental agencies.

Chapter 2 of the Training Guide provides additional context about the role settlement counsellors play in the integration process of a newcomer to Canada, including:

  • The definition of "settlement counsellor" used in this project

For this project settlement counsellors were considered to be counsellors who provide direct, front-line services specifically to immigrants and refugees. Most counsellors who fit this description work in community-based, non-governmental agencies.

  • What services do settlement counsellors provide?

The spectrum of client needs is large, and so is the range of services provided by settlement counsellors in agencies in various immigrant communities.

  • Settlement counsellor job functions - Composite Profile

Settlement counsellor job functions are broken into 5 categories - Information and Referral, Access and Advocacy, Counselling, Community Development and Education and Administration.

  • What determines the scope of services offered

Factors that determine which of the services will be offered by a given worker at a given community agency include: the larger community, the client group, the individual settlement counsellor, the settlement agency and the funding source.

  • What are the goals of settlement? Role of the settlement counsellor

In this model of a long-term, two-way settlement process, both sides require services. The needs of the clients change over the settlement period and the counsellor needs to be sensitive to this dynamism.

Language: English

Format: This document is available for download in Adobe Acrobat PDF format [410 KB, 18 pages].