Evaluation of RAP Life Skills Pilot Project and CIC Response to Recommendations

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Evaluation of Pilot Project: Final Report - Life Skills Support for Government Assisted Refugees [PDF Format - 370kb, 34 pages]

CIC Response to Recommendations [PDF Format - 22kb, 3 pages]

In Fall 2004, Citizenship and Immigration Canada (CIC), Settlement Directorate, Ontario Region funded a six (6) month pilot project in six (6) communities across Ontario that have Resettlement Assistance Programs to deliver targeted life skills support for 200 ? 300 Government Assisted Refugees (GARS). The overall goal of this pilot was: To help high need GARS adapt to life in their new community by providing short term intensive life skills support in the area of basic skills of daily living in the client?s own language after arrival in the new community of residence.

CIC also funded an evaluation of the overall initiative and the specific six (6) sites. Kappel Ramji Consulting Group was contracted to facilitate a qualitative evaluation of the Life Skills Support models that have been implemented in each of the sites, identify those best practices that lead to the greatest success and make recommendations for changes that could increase the effectiveness and/or efficiency of service delivery.

In early February, 2005, CIC extended the funding of the pilot until June, 2005, another three (3) months. The Interim Evaluation Report followed by the RAP Conference in January, 2005, highlighted the need for adequate time to consider the outcomes and recommendations from the final evaluation report. The additional time would ensure continuity of service should the program be continued.

This is the Final Evaluation Report of the Life Skills Support Pilot Project. It builds on the earlier Interim Report compiled in January 2005 at the end of the first phase of the evaluation.


The report made 20 recommendations, including the following five:

  1. Continue funding the LSS program converting it from project to program status.
  2. Keep LSS Program functionally aligned with RAP.
  3. Annually provide an opportunity for LSS staff/Coordinators to openly discuss and critically analyse who is being referred to LSS provincially and who is not so that the target group parameters can continue to be refined.
  4. Instruct LSS programs to carefully consider any referral that falls outside the existing eligibility guidelines and, in those instances where no other plan can be developed with ISAP and the other community SPOs to meet the need, and where the need is considered to be serious and pose a risk for the family or the community, to prepare a service action plan and request permission from the funder to admit the GARS family for the proposed type and length of service.
  5. For the next year, through RAP, LSS, ISAP and SWIS track the numbers of GARS families for whom other high needs are identified that cannot be adequately addressed within the existing SPO structures.