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Core Concepts

In the settlement sector context, settlement counselling covers a wide spectrum of helping activities taking place in a range of settings, from non-formal to formal. Settlement Counsellors providing direct, front-line services specifically to immigrants and refugees. Basic counselling methods and skills including building rapport, listening skills, etc. Most counsellors who fit this description work in community-based, non-governmental agencies. Settlement Counsellors are not mandated to provide psychosocial counselling, but make referrals as needed to mental health professionals such as psychiatrists, psychologists and counsellors.

Skills that are essential to settlement work include:

Best Practices/Practical Guides

How to Learn

Online Self-Directed Learning Modules
Social Work Glossary
Diversity, culture and counselling: A Canadian perspective

Job Types/Titles

National Occupational Classification (NOC) 4212

Related Projects and Initiatives

Sector-Specific Terminology Information and Counselling (STIC)

Related News and Events

Settlement AtWork site
Secteur Etablissement site