"Moving Forward Together" - A Conference on Higher-Level Language Training - Day 1

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Niagara Falls, Ontario - March 25-28, 2008

Session Notes and Presentation Files'

All files are in Adobe Acrobat PDF format.

Conference Introduction

This professional development conference provided workshops, information and resources to frontline staff who work in ELT funded projects in Ontario.

A conference objective was to equip ELT and Bridge Training Program Staff with information, tools and knowledge to better assist them in the delivery of their programs and to ensure that immigrant newcomers receive the maximum benefit from ELT services and interventions.

The conference examined current issues related to the delivery of the ELT program, as well as best practice models within the ELT program.

Please note that presentation files are not available for every workshop/plenary presentation.

Download the complete conference package - PDF format [382 KB, 42 pages], which includes full presenter bios and workshop descriptions.

Conference Report

Download the full Conference Report - PDF format [1.2 MB, 91 pages], which includes notes from each workshop and plenary session, a conference summary and profiles.

Plenary - Wednesday, March 26, 2008

Plenary - Overview of:

  • The Federally Funded Higher Level Language Training Programs

Citizenship and Immigration Canada (CIC) provides funding through a number of programs to support the language and employment needs of immigrants in Ontario. An overview and update of CIC, Ontario Region initiatives related to higher level language skill acquisition will be provided, including information on the Enhanced Language Training (ELT) initiative, the expansion and provision of higher levels of language training in the Language Instruction for Newcomers to Canada (LINC) program, and Occupation Specific Language Training.

  • The Provincially Funded Higher Level Language Training Programs


  • Declining economic outcomes for immigrants
  • Changing immigrant picture
  • Government of Ontario Immigration Strategy and Priority Areas


  • Reducing barriers to employment for newcomers
  • Removing Barriers to Employment:
  • Language Training
  • Bridging Projects



  • Darlyn Mentor - Director, Settlement Programs - Citizenship and Immigration Canada-Ontario Region
  • Riet Verheggen - Director, Immigration Branch, Ministry of Citizenship and Immigration

Breakout Sessions - March 26, 2008 (many sessions were presented twice)

Breakout #1 - Employers: It?s All About Schmooze

Presenter- Marlene Meechan

Employers are our clients too. Establishing relationships takes time, nurturing and the personal touch. As the need for skilled professionals increases and shifts, so must Employment Service Providers shift their thinking to that of providing valuable service to business and industry. Recruiters need and want to connect with us. Learn how to continue and develop your relationships so employers are contacting you.

Presenter Profile - Marlene Meechan

  • Marlene Meechan has coordinated the New Canadian Program in Waterloo since its beginnings in 1992. She has worked with developmentally challenged, early school leavers and newcomers to Canada for over 30 years in employment services/facilitation and recruiting.

It was her vision that created the

Skills International website and she is looking forward to continuing in its development as the venue for business to meet their recruitment needs.

Breakout #2 and #11 - Standardized Tools for Higher-Level Training

  • The Enhanced Language Training Placement Assessment Tool (ELTPA)
  • The Canadian Language Benchmarks Assessment International (CLBA-I)

Presenters -

Carolyn Cohen and Gail Stewart

ELTPA-This presentation will highlight features of an efficient and reliable assessment instrument, the Enhanced Language Training Placement Assessment (Benchmark 9-10). The

ELTPA addresses four language skill areas: speaking, listening, reading and writing providing seamless incorporation in the current assessment model. The ELTPA reliably and consistently assesses higher-level language skills and has a clear workforce orientation in test content.

CLBA-I- The Canadian Language Benchmarks Assessment International (CLBA-I) is a derivative of the original Canadian Language Benchmarks Assessment (CLBA) and used for more than a decade as a placement instrument for Language Instruction for Newcomers to Canada (LINC) and English as a Second Language (ESL) programs. It is referenced to the Canadian Language Benchmarks (CLB) 2000 and targets outcomes at benchmarks 3- to 9+, with a separate instrument for each of Reading, Writing, Listening and Speaking. Following submission of a project and technical report to Citizenship and Immigration Canada?s national Test Review Panel, the CLBA-I was granted endorsement as a recognized assessment tool for high stakes determination of English language proficiency for Independent Class immigration. This presentation will introduce the CLBA-I, providing a review of the test development process and an overview of the assessment components. It will also provide a forum for discussion of use of Canadian English language proficiency tests for evolving, high level, academic and employment preparation purposes.


  • The Enhanced Language Training Placement Assessment Tool (ELTPA)

- This presentation has been removed from the wiki as requested by the source due to dated content and privacy reasons.

Presenter Profile - Carolyn Cohen

Carolyn Cohen is Director of Language Services with the Centre for Education and Training. She has worked in the field of ESL for more than twenty years in Administration, Assessment and Teaching. Carolyn managed development of the CLBA / LA, CLBA -I, ELTPA and national LINC Assessor training.

Presenter Profile - Gail Stewart

Gail Stewart has been active in the Canadian ESL field for 23 years. She has taught in the University of Toronto?s Intensive ESL Program, Faculty of Education, School of Graduate Studies, and Woodsworth College TESL Certificate Program.

Breakout #3 - Bill 124

When - Wednesday, March 26 (9:45 am - 11:00 am)

(Repeated in Breakout #12 - 11:15 am to 12:30 pm)

Location - Strategy Room 3 (5th Floor)

Presenter - Andrea Seepersaud

This presentation will examine how Bill 124, the Fair Access to Regulated Professions Act, has provoked new strategies for outreaching and recruiting employers and mentors for ELT programs.

Volunteer employers and mentors help uncover Canadian workplace culture for Internationally Trained Professionals assisting them to integrate into the Canadian workplace.

The presentation will include:

  • Innovative solutions for getting and keeping volunteer employers and mentors
  • Placement vs. Mentoring; keeping a level playing field
  • Managing client expectations from assessment right through to bridge to work
  • How the Fair Access to Regulated Professions Act has impacted on ELT


Presenter Profile - Andrea Seepersaud

Andrea Seepersaud has been the Executive Director of Inter-Cultural Neighbourhood Social Services for the last 15 years and has developed ICNSS from a fledgling organization with one full time staff to one of the largest immigrant serving agencies in Peel Region with approximately 70 staff members.

Breakout #4 - Facilitating Higher-Level Language Training: Challenges and Rewards

When - Wednesday, March 26 (9:45 am - 11:00 am)

(Repeated in Breakout #13 - 11:15 am to 12:30 pm)

Location - Great Room A (3rd Floor)

Presenter- Victoria Poe

This session will explore the multifaceted roles of a facilitator of higher-level language learners. Case studies, successful practices, and sample curriculum exercises will be provided and discussed. Through extensive experience developing and facilitating Enhanced Language Training programs in the health, engineering, and education sectors, the presenter will share how she becomes an active learner, researcher, and guide. The audience will be asked to contribute their insights and ideas in small groups so everyone continues to reap the rewards of innovative teaching tools.


Presenter Profile - Victoria Poe

Victoria Poe enjoys helping people to grow in their careers and their personal lives - and welcomes innovative approaches to learning. She is an educator, having honed her skills with extensive experience in Project Management, Teaching English as a Second Language, and Employment Training, including international experience. She has designed, implemented, and facilitated various programs including Enhanced Language Training for Professional New Canadians. She founded, 2 Lead Change, a business that offers comprehensive services in training, program development, and facilitation to improve business or career results. Specializing in Career Coaching, English Language Learning, and Equine Experiential Learning, 2 Lead Change enhances leadership and communication skills.

Breakout #5 - Innovative Higher-Level Language Teaching Practices:

Online/Distance Learning

When - Wednesday, March 26 (9:45 am - 11:00 am)

(Repeated in Breakout #14 - 11:15 am to 12:30 pm)

Location - Strategy 2 (5th Floor)

Presenter- John Sivell

Everyone knows that a platform like WebCT, which is used at Brock University, can be useful as a means of delivering ?static? material (course outlines, readings etc), and of course it is also well-known that such a platform can deliver online lectures (e.g. podcasts; separate MP3 audio plus PDFs of slides/notes; or all-in-one videos - e.g. WMF files - of lectures). However they are basically

one-way and the

interactiveaspect of online delivery is much more important. This presentation will focus on opportunities for structuring high-involvement online seminar discussions and the design of two kinds of online activities: Online Seminars, and Reflective Posts. These will demonstrate

structural guidelines and

prompts (integrated with

grading criteria) that have proven to make such online interactions extremely fruitful.

This presentation will benefit participants in two areas:

  1. Improvement of student?s educational experience: Participation in asynchronous online discussion gives reluctant or timid writers the time to read carefully, think out their contributions, compose their posts off-line (and check them carefully), and finally post in a substantial and satisfying way... moreover, if structured properly (and reinforced by a grading scheme that rewards active/constructive participation), the discussion can be a very lively two way debate with real communicative as well as subject-matter interest.
  2. Program development: The materials presented will address the concerns of supervisors, key teachers or other change agents regarding the difficulties in showing classroom instructors how to effectively manage online discussions.


Presenter Profile - John Sivell

John Sivell is a professor in the Department of Applied Linguistics and director of the Centre for

Intercultural Studies at Brock University. As a faculty member interested in adult education, he is a member of the Learning Management Systems Committee, and chair the Senate Committee on Teaching and Learning Policy. He is also webmaster of a teaching materials site (The

EFL and ESL Internet Filing Cabinet) which distinguishes itself in part by the fact that everything on the site is graded according to the CLB.

Breakout #6 - Skills International: Referral of Supporting Programs

When - Wednesday, March 26 (9:45 am - 11:00 am)

(Repeated in Breakout #15 - 11:15 am to 12:30 pm)

Location - Strategy 5 & 6 (5th Floor)

Presenter -

Sohail Khan

Skills International is a collaborative community-base project funded by The Ontario Trillium Foundation and the Ontario Ministry of Citizenship and Immigration. The mission of Skills International is to assist internationally trained individuals to secure employment in their field of expertise at a level commensurate with their education, skills, experience and career objectives. All candidates on Skills International are referred to the program once they have completed a job preparation program at a partnering community based agency. Once referred to Skills International, the candidate creates a profile on our system and is connected with employers that are seeking specific skills. Employers gain access to a pool of prescreened and ?job ready? candidates that are ready for employment. Skills International is currently developing a specialized tab that will be placed in the candidate?s profile section labeled ?Enhanced Language Training? under the current ?References? tab. The tab will be viewable by the candidate, the counsellor, and prospective employers. The goal is to provide information to prospective employers on the Enhanced Language Training that the candidate has received. Using some of the latest technology Skills International can also provide the ability to create a video/audio file that will demonstrate the candidate?s language ability to prospective employers.

The workshop will cover the following topics:

  1. Background on the Skills International project.
  2. What is the value proposition for your clients to be listed on Skills International?
  3. How your organization can partner with Skills International.
  4. How to refer your client to Skills International?
  5. What are your responsibilities once you have referred a client to Skills International?
  6. Future enhancements
  7. Q & A session


Presenter Profile - Sohail Khan

Sohail Khan has over 15 years of experience in IT management in organizations ranging from entrepreneurial start-ups to established SME. Skills International is currently working on several initiatives to expand the project across Canada and to new immigrants before they arrive in Canada. Skills International is focused on highlighting the skills and experience of international trained individuals and connecting them to employers across Ontario so that they are able to secure employment in their field of expertise.

Breakout #7 - Business Soft Skills for Newcomers:

The Missing Ingredient in Getting and Keeping a Job in Canada

When - Wednesday, March 26 (9:45 am - 11:00 am)

(Repeated in Breakout #16 - 11:15 am to 12:30 pm)

Location - Great Room C (3rd Floor)

Presenter - George V. Kairys

Foreign trained professionals face an additional hurdle in securing career focused job placement. They perceive themselves at a disadvantage in understanding the organizational structure and culture of Canadian business. They don?t have the vocabulary of business in terms of communicating with team members, customers, suppliers and management and are not able to express their experience and qualifications in a manner consistent with Canadian employer expectations. As a result, many highly qualified candidates don?t obtain the important first steps in building a career consistent with their qualifications and experience. Instead, they languish in survival jobs or return to their home countries. Soft skills or people skills are imbued and can?t be learned from a textbook.

This presentation shares the content and teaching method used successfully by the Peel Region Employment Preparation (PREP) in teaching soft skills that have resulted in successful job placement for over 50% of PREP program candidates. PREP?s Soft Skills for Newcomers is the only program offered in Canada designed by business people for business people.


Presenter Profile - George V. Kairys

George holds a Master of Arts degree in Public Policy and a Master of Business Administration degree both from York University in Toronto Canada. He is president of the Employer?s Benefit Group and Jobs Centre Canada. In 2006 George V. Kairys formed the Peel Region Employment Preparation (PREP) training program for newcomers to Canada in partnership with the Mississauga Chinese Business Association and funded by the Ontario Ministry of Citizenship and Immigration.

Breakout #8 - A Stride Towards Employment in a French Minority Environment

When - Wednesday, March 26 (9:45 am - 11:00 am)

Location - Upper Fallsview B (5th floor)

Presenters - Nicole Olivier and Huguette Jean-Francois

Since November 2005 La Cité Collégiale, located in Ottawa, has delivered an Enhanced language training (ELT) program, commonly referred to in French as CLNA. The presenters developed this program through funding provided by Citizenship and Immigration Canada (CIC) and set the appropriate standards in conformity with the Center for Canadian language Benchmarks.

This French presentation will examine this ELT program currently being delivered, outlining the project, detailing the challenges encountered and discussing the delivery, recruitment, assessment tools, partnerships and the latest results of the program

The objective of the syllabus of CLNA is to improve the language skills of professionally trained newcomers so they can secure employment in their chosen field within Canada.


Presenter Profile - Nicole Olivier B.S.S.

Nicole Olivier is the Program coordinator at La Cité Collégiale in Ottawa. She has more than fifteen years experience as a counsellor and 8 years experience as a French teacher. She has been with La Cité Collégiale since 2005 primarily working on the delivery of programs to newcomers. She developed the first CLNA offered in French in Canada.

Presenter Profile - Huguette Jean-François, M ès Sciences, MGP, ITIL

Huguette Jean-Francois is the CLNA/ELT coordinator at La Cité Collégiale in Ottawa. She has twenty years experience as a teacher and trainer. She has been with la Cité Collégiale since 2002 and is part of CLNA since 2006. She is in charge of selecting and recruiting participants as well as conducting the delivery of the program.

Breakouts #9, 17, 26, 34, 43, 51 - Six Sessions to Discuss Emerging Issues

Location - Fallsview A, B, C (3rd floor)

Facilitator - Peter Larson

cBreakout # 9 (Wednesday, March 26 (9:45 am - 11:00 am)

Breakout # 17 (Wednesday, March 26 - 11:15 am - 12:30 pm

Breakout # 26 (Wednesday, March 26 - 2:00 pm - 3:15 pm)

Breakout # 34 (Wednesday, March 26 - 3:40 pm - 4:55 pm)

Breakout #43 (Thursday, March 27 - 2:00 pm - 3:15 pm)

Breakout #51 (Thursday, March 27 - 3:40 pm - 4:55 pm) FRENCH SESSION

Objective:These open forums provide a valuable opportunity for delegates to bring forward issues, concerns, suggestions and recommendations regarding the development and delivery of higher-level language acquisition programs either relating directly to their specific area or other related areas. The facilitator of this session will prompt the audience for their thoughts on issues of the day, document the ideas that come forward and list them in priority so they can be brought to the attention of Citizenship and Immigration Canada for consideration to be addressed in the future. These six individual sessions will help ensure the greatest number of voices is heard by providing all delegates numerous opportunities to attend one session during the conference. The direction and outcomes of these forums will come solely from the audience and their input.


Facilitator Profile - Peter E. Larson

Peter Larson is an independent consultant who specialises in organizational effectiveness. From 1993 to 2004, he was Executive Vice-President of the Public Policy Forum (PPF) an Ottawa-based think tank. Prior to joining the PPF, his wide experience in the public, private and not-for-profit sectors included periods at the Conference Board of Canada, Le Droit, and with several Federal government departments and agencies. He has also undertaken projects for the Commonwealth Secretariat, the UNDP and several other international organizations

His current activities are focussed on the following areas:

  1. Strategic planning and the evaluation of programs, processes and projects;
  2. Development of executive capacity;
  3. Design, organization and facilitation of executive level seminars, retreats, study tours, conferences and training sessions, both nationally and internationally.

Breakout #18 - Developing Curriculum Geared to Student and Employer Needs

When - Wednesday, March 26 (2:00 pm - 3:15 pm)

(Repeated in Breakout #27 - 3:40 pm to 4:55 pm)

Location - Great Room A (3rd Floor)

Presenters - Loredana Bruni and Peggy Irwin

This interactive workshop will address the challenges in creating curricula that is responsive to participants? needs as well as the communication requirements of employers. The workshop will address issues such as:

  • How is an ELT curriculum different from other ESL curriculum?
  • Where do you start? What questions should be asked at the beginning of the process?
  • What are effective strategies for determining the communication needs of the Internationally Educated Professional?
  • How do you design a curriculum that is both flexible (to meet the needs of participants) and prescriptive (to meet the stable communication needs of the employers)?
  • How can you include sufficient support for the ESL instructor in the area of sector-specific content knowledge?
  • How can assessment and evaluation issues be dealt with, especially when participants are coming in at different levels?
  • How do you set realistic expectations?


Presenter Profile - Loredana Bruni

Loredana Bruni has over 10 years of experience in the field of English as a Second/Foreign Language. She has taught all levels of English both in Canada and abroad, in the public and private sectors. In addition to language teaching, Loredana has 6 years? experience in designing and teaching TESL (Teaching English as a Second Language) courses. Loredana has been more extensively involved in curriculum development for the past five years.

Presenter Profile - Peggy Irwin

Peggy Irwin has over 23 years of experience in the field of English as a Second Language. In addition to ESL teaching experience in LINC, academic English, English for Specific Purposes, and 15 years experience in teacher training (TESL) as both an instructor and curriculum developer, Peggy has been extensively involved in curriculum development.

Breakout #19 - Workplace Barriers:

Identifying and Meeting Challenges Through Training Enhancements

When - Wednesday, March 26 (2:00 pm - 3:15 pm)

(Repeated in Breakout #28 - 3:40 pm to 4:55 pm)

Location - Great Room B (3rd Floor)

Presenter- Aurelia Tokaci

The presentation will include examples of enhanced training components to assist both newcomers and employers overcome workplace barriers. The session will focus on the identification, development and implementation of training components for Bridge to Work Programs, as well as implementation of tools to assist employers with the recruitment, hiring and integration of global talent. It will also include examples of enhanced training components to assist both newcomers and employers overcome workplace barriers.

The session will present practical tools that facilitate the integration of diversity in the workplace, including:

  • recruitment and hiring reviews
  • alternatives to licensing
  • workplace assessments
  • diversity programs

The session will also focus on the identification, development and implementation of training components for Bridge to Work Programs, including:

  • occupation overviews
  • entry to practice
  • workplace culture
  • business communication
  • sector-specific terminology


Presenter Profile - Aurelia Tokaci

An accomplished public speaker and diversity trainer, Aurelia brings an extensive experience in project development and policy analysis focused on immigration and integration of global talent; along with expertise related to the development of sustainable partnerships including private, public and voluntary sectors.

Breakout #20 - ELT: Balancing the Curriculum for Motivated Participants

When - Wednesday, March 26 (2:00 pm - 3:15 pm)

(Repeated in Breakout #29 - 3:40 pm to 4:55 pm)

Location - Strategy Room 2 (5th Floor)

Presenter- Joan Bartel

In this workshop practitioners (instructors and facilitators) in ELT can share their experiences in working with internationally trained professionals.

Our ELT participants lack sufficient language skills and, often, cultural knowledge, for successful integration into the labour market. Many of them have tried and failed to find a job commensurate with their training, while others have just arrived in Toronto and lack exposure to Canadian work culture. Most of them are motivated to attend the program. The questions to be addressed in this workshop are:

  • What motivation do participants bring and how does it help, or hinder, their learning of
  • language skills
  • sector-specific information
  • job search strategies
  • Canadian work culture issues.
  • How can we facilitators/instructors respond? How do we balance the curriculum among the four areas effectively?

The presenter, who is especially interested in working with internationally trained professionals, has always made an effort to ?teach them what they want to know.? For discussion purposes, an outline of the evolving modular curriculum she uses will be presented. In it the four areas - language skills, occupation-specific content, job search strategies and cultural issues - are intertwined.

Presenter Profile - Joan Bartel

Joan Bartel has been involved in EFL/ESL for adults for her whole career. She has an M.A. in Language Teaching (thesis subject: motivations of adults in foreign language courses) and TESL Ontario certification and is a frequent presenter at TESL Toronto. Her special interest has been working with internationally trained professionals since her years at Harvard University, where she developed a textbook, later published, for her students.

Breakout #21 - Innovative Higher-Level Language Teaching Practices:

Distance Learning

When - Wednesday, March 26 (2:00 pm - 3:15 pm)

(Repeated in Breakout #30 - 3:40 pm to 4:55 pm)

Location - Strategy 1 (5th Floor)

Presenter - Subhadra Ramachandran

The presenter will discuss the phenomenon of Distance Education, answering questions about what it is, how it works, and how the delivery of education actually happens through technology-mediation and not least, why it is becoming so important in the classroom of the 21st century.

All of the above characteristics are further explained to the audience through a live demonstration of the

LINC Home Study program- a unique model of delivering the LINC curriculum to students in the comfort of their own homes.

With a balanced mix of theory and practice, the purpose of the presentation is to raise the audience?s awareness about the existence and growing use of mixed mode delivery options of education in general, and of ESL education in particular.


Presenter Profile - Subhadra Ramachandran

Subhadra Ramachandran manages the LINC Home Study program at the Centre for Education and Training. She received her doctoral degree in Linguistics from the University of Ottawa. Prior to taking up the current role, she had taught several levels of ESL and EAP at York University.

===Breakout #22 - Communicating Canadian Workplace Culture

Within the Enhanced Language Training Classroom Setting

When - Wednesday, March 26 (2:00 pm - 3:15 pm)

(Repeated in Breakout #31 - 3:40 pm to 4:55 pm)

Location - Great Room C (3rd Floor)

Presenters- Melissa Pedersen and Sharon Hall

One of the most important components of ELT program delivery is acquainting clients with Canadian Corporate Culture or the culture of their target workplace setting. In this interactive workshop, the presenters will share themed exercises and successful best practices for communicating this, as well as resources and ideas for inspiration. The exercises will address all four skills levels at the appropriate Canadian Language Benchmarks. This workshop is appropriate for all ELT Instructors and Curriculum Developers.


Presenter Profile - Melissa Pedersen

Melissa Pedersen is the Enhanced Language Training Coordinator at The Centre for Skills Development & Training in Burlington. She has had over twenty years experience in adult education, including LINC/ESL, curriculum development and corporate training, and is a certified CLBPT Assessor.

Presenter Profile -Sharon Hall

Sharon Hall is an Instructor and Curriculum Developer for the ELT program at The Centre for Skills Development & Training. She has over twenty years experience working with adults in LINC/ESL and corporate training.

Breakout #23 - Optometric English Language Proficiency Assessment

When - Wednesday, March 26 (2:00 pm - 3:15 pm)

(Repeated in Breakout #32 - 3:40 pm to 4:55 pm)

Location - Strategy 5 & 6 (5th Floor)

Presenter - Julia Williams

In 2006, the School of Optometry at the University of Waterloo received a grant from CIC to design a one-year bridging program for foreign trained optometrists with an Enhanced Language Training (ELT) component. Prior to entry, participants were required to demonstrate a minimum level of English language proficiency by producing a Canadian Language Benchmark (CLB) score. However, the CLB does not measure English proficiency in academic or optometric contexts. Standard proficiency tests (TOEFL, IELTS, MELAB) were also deemed inappropriate for use as they did not reflect the target language of the optometric workplace.

This created a context for the development of the Optometric English Language Proficiency Assessment. This workshop outlines the three phases of the development of the assessment. Phase one was an analysis of the language demands of the optometry profession. Phase two involved the development, pilot testing, and both quantitative and qualitative data analysis. Phase three was implementation and further analysis. Efforts were made to ensure the test was reliable, valid, practical, authentic and created positive washback for students, instructors and administrators. The assessment was used to determine the effectiveness of the ELT component of the bridging program. The non-traditional delivery of the ELT component will also be discussed.


Presenter Profile - Julia Williams

Julia Williams is the Assistant Director of Credit ESL at the English Language Institute, Renison College, University of Waterloo. She has taught EAP at Waterloo and Carleton Universities, Algonquin and Humber Colleges, and in secondary schools over the last 15 years.

Breakout #24 - Course Profiles: Specialized Language Training Programs

When - Wednesday, March 26 (2:00 pm - 3:15 pm)

(Repeated in Breakout #33 - 3:40 pm to 4:55 pm)

Location - Strategy 3 (5th Floor)

Presenter - Sheila M. Nicholas

This presentation will provide an overview of the delivery and development of two Business Communication and Canadian Workplace Culture courses aimed at assisting newcomers employed in professional and managerial positions in the research, technology and financial sectors of Guelph, Ontario. These courses are a pilot project under the Special Language Training funding of the Ontario Ministry of Citizenship and Immigration.

Each course consists of 8 classes, which focus on a different aspect of Canadian Workplace culture such as ?Work Habits and Office Politics?, You and the Boss?, ?Workplace Integration? and ?Business Etiquette?. The presentation will included a brief look at some of the lesson plans.


Presenter Profile - Sheila M. Nicholas

Sheila M. Nicholas is currently the LINC and ESL Coordinator for the Wellington Centre for Continuing Education, Upper Grand District School Board. Prior to her current position, she specialized in teaching ESL Literacy and English for Academic Purposes. She is currently the chair of the LINC/ESL/FSL Committee of the Association for Continuing Education School Board Administrators (CESBA) whom she represents on the Ontario LINC Advisory Committee and the Ministry of Citizenship and Immigration Advisory Committee.

Breakout #24A - Workplace Language Assessment (WLA) Pre-Screening Tool

When - Wednesday, March 26 (2:00 pm - 3:15 pm)

(Repeated in Breakout #33A - 3:40 pm to 4:55 pm)

Location - Strategy 7 (5th Floor)

Presenter - Anne Senior

The WLA Pre-Screening Tool is a streamlined resource to help employment counselors estimate the general language abilities of clients whose first language is not English. It is intended to be used, along with other resources, to help counselors make decisions about appropriate next steps when English language abilities are a consideration. The WLA Pre-Screening Tool assesses higher-level language skills, reporting the results using the Canadian Language Benchmarks. Successful completion of the WLA Pre-Screening Tool may indicate a client?s readiness to take a range of pathways where higher levels of language are required. Anne Senior from the Centre for Canadian Language Benchmarks will demonstrate the tool, describe its history, discuss its uses and outline the pathways clients may follow to achieve their employment goals.


Presenter Profile - Anne Senior

Anne Senior is a consultant working with the Centre for Canadian Language Benchmarks on the WLA Pre-Screening Tool and other projects. Anne has over 20 years of experience working in the English as a Second Language field with the LINC program as well as with public and private sector clients.

Breakout #25 - French Curriculum Development for ELT: In Accord with the Centre for Canadian Language Benchmarks

When - Wednesday, March 26 (2:00 pm - 3:15 pm)

Location - Upper Fallsview B (5th floor)

Presenters - Nicole Olivier and Huguette Jean-Francois

The presenters invite participants to explore the development of this ELT program.

Discussion will focus on the examination of questions such as:

How to standardize your courses according to the Canadian levels of language competence?

How to select your courses, adjust them to the learner?s needs and therefore contribute to the improvement of his/her language skills?

How to assess language competence in a work environment?

How to determine the level of language competence necessary for a specific set of jobs?

In reply to participant requests the presenters will explain their approach in the realization of their ELT program (Enhanced Language Training).


Presenter Profile - Nicole Olivier B.S.S.

Nicole Olivier is the Program coordinator at La Cité Collégiale in Ottawa. She has more than fifteen years experience as a counsellor and 8 years experience as a French teacher. She has been with La Cité collégiale since 2005 primarily working on the delivery of programs to newcomers.

Presenter Profile - Huguette Jean-Francois, M ès Sciences, MGP, ITIL

Huguette Jean-Francois is the CLNA/ELT coordinator at La Cité Collégiale in Ottawa. She has twenty years experience as a teacher and trainer. She has been with la Cité collégiale since 2002 and is part of CLNA since 2006.